Privacy Policy

We collect the information you voluntarily provide when you interact with our website — for example when you submit an enquiry, apply for a course, or apply for a job listing. This typically includes:

• Your name, phone number and (optionally) email address
• Details about your education, work experience and career goals
• The course or role you are interested in
• Your preferred training mode and any message you choose to share
• For job applications: your resume and any cover message you submit

We aim for data minimisation: we only collect what we genuinely need to respond to your enquiry or process your application. Candidate contact information is personal data and is never exposed publicly.

We also receive limited technical information automatically, such as the referring URL, landing page, user agent and (where applicable) basic UTM campaign parameters, to help us improve our website and outreach.

We use the information you share with us to:

• Respond to your enquiry and answer questions about courses, fees, schedule or placement assistance
• Guide you through the counselling, enrolment and training process
• Share relevant opportunities through our placement assistance, where applicable
• Process job applications you submit through our website
• Improve our website, course content and outreach
• Meet applicable legal, accounting or regulatory obligations

We do not sell your personal data. We do not share your data with third parties for unrelated marketing purposes.

Your information is stored in systems we control — including our application database — and is accessed only by authorised VertexIT personnel (such as counsellors and administrators) who need it to respond to your enquiry or support your journey.

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. These include access controls, hashed admin credentials, audit logging and restricted administrative permissions.

No system can be guaranteed to be perfectly secure. If we become aware of a security breach affecting your personal data, we will take reasonable steps to notify affected individuals and regulators where required.

Our website uses minimal cookies and similar technologies. Some cookies are strictly necessary for the website to function (such as maintaining your session). Others, if enabled, may be used to understand how visitors use the site so we can improve it.

We do not use cookies to display intrusive cross-site advertising. Where third-party analytics or similar tools are added in the future, this policy will be updated to reflect their use, and we will provide an appropriate way to manage preferences where required by law.

We use a small number of trusted third-party processors to operate our website. These processors act on our instructions and have their own security and privacy practices:

• Resend — used as our email provider to send you confirmation and notification emails in relation to your enquiry or application.
• NextAuth.js — used to authenticate authorised VertexIT administrators (counsellors and content editors) and to protect the administrative areas of the website. NextAuth is not used to track public visitors.

We do not knowingly share your personal data with any third party for purposes other than those described in this policy.

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data, subject to legal and contractual obligations
• Object to or restrict certain processing of your personal data
• Withdraw consent for any processing based on your consent (without affecting the lawfulness of processing before withdrawal)

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe and in line with applicable law.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• By phone: 9703686514
• By WhatsApp: +91 97036 86514
• Through our contact page

VertexIT is based in Bengaluru, Karnataka, India.